Job experience
I am a Senior UX Designer with 5+ years of experience in helping clients across the federal gov., healthcare, telecom, automotive and business consulting industries.
My story
Currently, I work at Inova Health System in the Washington DC - Virginia area. My journey began in 2015 when I
obtained a Bachelor's degree in Engineering (CS) from Mumbai University in India. In 2016, I relocated
to the United States and got the opportunity to pursue a Master of Science degree in Interactive Media & Game
Development at WPI, with a specialization in HCI. During my time as a graduate student, I joined Carmaguys, a startup for automotive car services, where I was involved in both aspects of UX design
and front-end development. Upon completing my master's, I made the decision to become a full stack designer
and had the previlage to join Softrams as a UX/UI designer.
CGI Inc. experience
At CGI, I played a crucial part in the successful migration of over 150 webpages from
Lumen and CenturyLink for a multi-billion dollar Telecom company. In Phase 1, we undertook the migration of old pages into a new experience, while Phase 2 involved redesigning the business experience with an incredibly tight deadline.
The redesigned product demonstrated a remarkable improvement, with a notable surge of over 47% in page views, accompanied by a 45% increase in unique pageviews, and an astounding 70% reduction in bounce rate.
In recognition of my contribution to delivering a high-quality product, I was awarded with the 'Partnership and Quality' value pin at CGI.
Softrams experience
During my time at Softrams, I had the privilege of taking the lead in UX research and design for two notable products. The first one is ACO-MS, a healthcare product catering to a
federal agency under the United States Department of Health and Human Services. The second product is H-Drive,
a Healthcare SaaS solution. My primary objective was to develop user-friendly and robust products that not only provide a pleasant
experience for users but also contribute to the growth and success of the business.
According to the performance results of 2019, ACO-MS had a
record year with users saving $1. 2 billion in Medicare as compared to $739 million in 2018.
According to performance results of 2022, there was a significant user growth, with 66 new enrollments & 140
renewals. Over 11 million beneficiaries received care, reflecting a 3% growth of 324k compared to previous year.
YouTube channel
Lastly, I am passionate about comic characters and so I
started a Youtube channel where I create and upload comic related videos in my spare time. Within 6 months I have gained around 3.5 million views and around 8 thousand subscribers with the help of qualitative and quantitative (analytics) research.
Reach out
Please feel free to reach out via email at prateekpc.ux@gmail.com
Visual design
Created some visual designs as part of design challenges on Figma Check out!
Things I love
Martial Arts
Dance Video Games Tech Comics
Links
